GroundHelp is committed to ensuring accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. If you have specific questions or concerns about the accessibility of our site or need assistance in using the processes within this site, please contact us to let us know how we can help.
​ACCESSIBILITY COMMITMENT
At GroundHelp, we are dedicated to making our website accessible to everyone, including those with disabilities. We are actively working to increase the usability of our website and in doing so adhere to many of the available standards and guidelines.
Our Approach to Web Accessibility
We aim to provide an inclusive online experience for all visitors, including those with disabilities. Our website is designed to be accessible and usable across different devices and assistive technologies. By following best practices and standards, we strive to ensure that all users can access the information and services offered on our site.
Accessibility Features of Our Website
GroundHelp has implemented various features to enhance the accessibility of our website in accordance with WCAG 2.1 guidelines. Our efforts include but are not limited to:
Utilizing alt text for images to ensure compatibility with screen readers
Providing clear and consistent navigation throughout the site
Ensuring compatibility with keyboard navigation
Offering a design that allows for easy readability and navigation
Ensuring color contrast for readability
Avoiding the use of content that may cause seizures
Providing closed captioning for multimedia content
Ensuring compatibility with popular screen readers and browser settings
We are continuously seeking solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime, should you experience any difficulty in accessing the GroundHelp website, please don’t hesitate to contact us.
If you encounter any accessibility barriers on our website or have any feedback about the accessibility of GroundHelp, please let us know. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Please contact our Customer Support at [enter contact details] to provide feedback or get assistance with any accessibility issues.
Feedback and Accessibility
[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]
Contact Us
If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:
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[Name of the accessibility coordinator]
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[Telephone number of the accessibility coordinator]
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[Email address of the accessibility coordinator]
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[Enter any additional contact details if relevant / available]