Effective as of the date of your service booking with GroundHelp.

This Master Service Agreement (“Agreement”) governs all services provided by GroundHelp LLC (“GroundHelp”) to the Client (“you” or “your”). By requesting or purchasing any service from GroundHelp, you acknowledge that you have read, understood, and agree to the terms outlined below.

1. Overview

This Agreement sets the general terms that apply to all GroundHelp services. Each individual job, project, or subscription will be described separately in a Service Order or Estimate referencing this Agreement. You only need to agree once; this Agreement applies to all future services unless replaced or updated in writing.

2. Services

GroundHelp provides property, business, and community support services as described in each Service Order. Only listed and approved work will be performed. Any additional work or change in scope requires written approval or a separate Service Order.

3. Term and Termination

This Agreement remains active until canceled in writing by either party.

• Either party may terminate with 7 days’ written notice.

• GroundHelp may suspend or cancel services immediately in unsafe conditions or for non-compliance.

• Payments remain due for all services completed up to the termination date.

4. Fees and Payment Terms

One-Time Services: Payment is required at booking before scheduling.
Subscription Services: Billed automatically at the start of each billing period (weekly, monthly, or quarterly).
Accepted Payments: Credit/debit card, ACH, or other approved electronic methods.
Failed Payments: Services may pause until payment clears. Repeated failures may lead to cancellation.

5. Client Responsibilities

You agree to:

• Provide property or site access at scheduled times.

• Ensure the area is safe and free of hazards.

• Notify GroundHelp of pets, alarm systems, gates, or special instructions.

• Avoid directing GroundHelp staff outside the agreed scope of work.

If GroundHelp cannot complete a scheduled service due to access or safety issues, a trip charge or rescheduling feemay apply.

6. Independent Contractor

GroundHelp operates as an independent contractor. This Agreement does not create an employment, partnership, or joint venture relationship.

7. Insurance and Liability

GroundHelp maintains general liability and workers’ compensation insurance as required by law.

Limitation of Liability: GroundHelp’s total liability for any claim will not exceed the amount paid for the specific service in question.
No Indirect Damages: GroundHelp is not responsible for indirect losses such as lost income or business interruption.

8. Service Quality and Warranty

If you are not satisfied with a service, please notify GroundHelp within 3 business days of completion. We will review and, if appropriate, correct the issue at no extra cost. No other warranties, express or implied, are provided.

9. Indemnification

You agree to indemnify and hold harmless GroundHelp, its employees, and agents from any claims or expenses arising from unsafe conditions or misuse not caused by GroundHelp.

10. Force Majeure

GroundHelp is not liable for delays or failures caused by events beyond its control, including weather, accidents, equipment failure, or natural disasters.

11. Dispute Resolution

GroundHelp and the Client agree to make good faith efforts to resolve disputes directly. If unresolved, either party may pursue mediation or file a claim in small claims court in the county where services were performed.
This Agreement is governed by the laws of the State of South Carolina or the Commonwealth of Pennsylvania, depending on where the service occurred.

12. Entire Agreement

This Agreement, together with any related Service Orders or Estimates, represents the full understanding between GroundHelp and the Client. Any changes must be made in writing and approved by both parties.

Contact Information

GroundHelp LLC
Email: [Insert Email]
Phone: [Insert Phone]
Mailing Address: [Insert Address]

Last Updated: [Insert Date]

By booking or purchasing any GroundHelp service, you confirm that you have read, understood, and agree to this Master Service Agreement.